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SEPTEMBER 11: Bearing Witness to History
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Flight crew log.


Location: Shanksville, PA
Object #: 2003.0051
Source: Erich Bay


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Flight 93 crew material
Description: This collection of flight attendant Lorraine Bay's artifacts recovered from the wreckage of United Airlines Flight 93 includes a personal logbook and an in-flight procedures manual.

Context: The fourth plane to be hijacked on September 11 was United Airlines Flight 93. The plane, delayed on the runway, took off at 8:45, about five minutes before American Airlines Flight 11 was crashed into the World Trade Center.

After hearing by phone the fate of the other hijacked planes, a number of passengers on Flight 93 organized and stormed the cockpit of the airplane. Ultimately the Boeing 757 crashed in an open field near Shanksville, Pennsylvania, killing all seven crew members, 33 passengers, and four hijackers, but sparing what officials believe was another intended target in Washington, D.C.

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Page from flight crew log
Lorraine Bay recorded each flight she flew and emergency contact information in her logbook.
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Lorraine Bay
With 37 years of flying, Lorraine Bay was one of United's most experienced flight attendants.
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In-flight manual
Flight attendants are highly trained personnel. The In-flight manual serves as their bible, giving official instructions on how to handle any situation. Each flight attendant is required by the airline to carry a manual when onboard a flight.
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Page from in-flight manual
Lorraine Bay annotated her manual with personal notes to clarify her action in the event of an emergency.

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