Visitors with Disabilities
The National Museum of American History welcomes visitors with disabilities.
Parking & Entrances: National Park Service designated accessible parking spaces are located on Madison Drive across from the Museum. This map depicts accessible entrances, curb cuts, designated parking, and more for Smithsonian facilities on the National Mall.
- Accessibility map (.pdf)
Wheelchairs: A very limited number of wheelchairs are available free of charge for use while visiting the Museum. Visitors may ask for assistance from Security officers at either entrance.
Service Animals: Certified service animals or service animals-in-training are welcome to visit the Museum.
Restrooms: All rest rooms in the Museum are accessible. Companion rest rooms are available on the first floor, East and West wings opposite the escalators, and on the second floor, East wing only.
Shopping & Dining: All Museum stores, dining facilities, and the self-service lockers are accessible.
Programs and Publications
Advance reservations are not required for self-guided visits or to participate in any of our walk-in programs. Visitors requesting accessibility services such as an audio-described tour or a sign-language interpreter must contact the Department of Visitor Services at least one week in advance. Please call 202-633-3717 or 202-357-1563 (TTY) or send an email to firstname.lastname@example.org to request accessibility services.
Several brochures produced by the Museum and the Smithsonian are available in alternate format at the Information Desks. Alternate-format resources include Braille, large print, audiotape, and CD; visitors must have their own players for electronic media.
The Warner Bros. Theater is equipped with a loop-amplification system for visitors using T-switch-equipped hearing aids. It also features designated seating for visitors using wheelchairs and their companions.
All exhibition spaces are accessible to visitors with disabilities.
Videos with narration are open captioned. Recorded audio description is also available in the America on the Move exhibition via a touch screen on the main label in each section.
For Families: Morning at the Museum
Morning at the Museum is a project of the Smithsonian Institution's Accessibility Program and the Smithsonian Museums. Guided by a Community Advisory Committee comprised of museum educators, exhibit designers, professionals who work with children with cognitive or sensory processing disabilities, parents, and self-advocates, the Smithsonian has developed the following resources for families:
Morning at the Museum:On select dates, families are invited to visit a Smithsonian museum before the public opening for a special experience. Visit the Morning at the Museum page to register for the next program.
Pre-Visit Materials: Find tip sheets, sensory maps, social stories, and visual schedules designed to help children with cognitive and sensory processing disabilities and their families enjoy a visit to visit the exhibitions America on the Move and the Star-Spangled Banner.